Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their personal information is being used on our website. Personal information, as described in Alberta’s PIPA, is “a broadly defined term that includes information that is reasonably capable of identifying a particular individual either alone or when combined with information from other available sources. Personal information that we may collect, but is not limited to includes:
Verifying billing address, phone number with your credit card information to register you for group events per your request.
Emails for sending news from our office from time to time.
Your name, address, email and phone for contacting you in response to an online inquiry.
What personal information of mine do you collect when I visit your website?
When registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do you collect my information and how do you use my information?
We may use the information we collect from you when you register for a group event, sign up for our newsletter, respond to any marketing communication, visit our website, or use certain other site features in the following ways:
To administer a feedback survey or schedule an online appointment.
To quickly process your transactions when you register for group events.
To send periodic emails regarding our services, articles and tips.
How do you protect my information?
We take confidentiality very seriously and work hard to ensure your personal information stays private. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to our systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when you register for a group event, sign up for our newsletter or accesses your information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers. Our website and gateway provider is squarespace.com. Find Squarespace’s privacy policy here. Online scheduling within your online client portal is conducted through our Owl Practice Inc. software on their webpage. Find Owl Practice Inc’s privacy policy here.
Do you use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart where you add group event registrations. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn how to modify your cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
How does your site handle Do Not Track (DNT) signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. Our website is built and hosted through squarespace.com and our online scheduling is through Owl Practice Inc. Find Squarespace’s privacy policy here. Find Owl Practice Inc’s privacy policy here.
Alberta’s Personal Information Protection Act (PIPA)
The Personal Information Protection Act (PIPA) came into effect on January 1, 2004 and is Alberta’s privacy law applying to private sector organizations and businesses. The PIPA tells businesses how to collect, use and disclose your personal information.
To find a summarize overview of the PIPA please visit: https://www.alberta.ca/personal-information-protection-act-overview.aspx.
To review the PIPA as written, please visit: http://www.qp.alberta.ca/documents/Acts/P06P5.pdf.
According to the PIPA, we agree to the following, but not limited to:
Collect only the least amount of personal information that is needed for the collection’s specific purpose.
Provide a link to this privacy policy page that can be found on every page on our website (footer).
Give you access to any personal information we may have collected upon your written consent and with proof of proper identity.
Keep accurate information per your consent, including any changes or updates. This can be done via email, phone or accessing your online client portal.
Respect your request to unsubscribe from emails and newsletters at any time you no longer want communication from us.
How do I stop receiving emails from your mailing list?
If at any time you would like to unsubscribe from receiving future emails, you can email us at info@lunatl.com.
How can I contact you?
If there are any questions regarding this privacy policy, you may contact us using the information below.
LUNA Therapy & Lifestyle and Dallis Westin
#302 3939 50A Ave., Red Deer, AB T4N 4E6
For any other concerns about this Privacy Policy and how we abide by the PIPA rules, feel free to contact the Office of the Information and Privacy Commissioner of Alberta by visiting their website for their listed contact information at: https://www.oipc.ab.ca/about-us/contact-us.aspx.